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Daily Archives: December 7, 2024

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07Dec
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Turn Customer Support Insights into Product Team Superpowers

How Product Teams Can Leverage Customer Support Insights for Smarter Development and Happier Users Customer support teams are the frontline warriors, speaking directly to users, and dealing with both the applause and grievances. It’s an incredible resource—not only for ensuring users are satisfied but also for gathering rich, actionable data that product teams can use […]

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"Information is the oil of the 21st century, and analytics is the combustion engine." Peter Sondergaard

Global Head of Research at Gartner

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